Privacy Policy

Your trust matters to us. This page explains what personal information Sunshine Braidz collects, why we collect it, and how you stay in control—especially when it comes to cookies and live chat.

Who we are

Sunshine Braidz is a hair braiding salon in Toronto, Ontario. If you have questions about this policy, reach us at info@sunshinebraidz.com or +1(647)-507-5324.

What we collect

Contact details — name, phone, and email when you book or get in touch.
Appointment details — services requested, preferred times, and notes you share for your visit.
Messages — inquiries through our contact form, email, or live chat (if you enable it).
Website data — basic technical info (browser, pages viewed) only if you accept analytics cookies.
Cookies — small files that help the site work; see below for types and choices.

How we use your information

Book and manage your appointments
Reply to your questions and provide salon support
Send reminders or updates you have asked to receive
Improve our website and client experience
Meet legal requirements and prevent misuse of our services

Cookies & your choices

Some cookies are required for the site to function. Others are optional and only run with your permission.

Type	What it does	Required?
Essential	Keeps the site secure and remembers your cookie preferences	Yes
Live chat	Lets you message us through our Tawk.to widget	No
Analytics	Helps us see which pages are useful so we can improve the site	No

Update your preferences anytime via in the footer or cookie banner.

Third parties we work with

We use reputable services that handle data under their own privacy policies:

Calendly — online booking
Tawk.to — live chat (only when you consent)
Email services — appointment and inquiry messages
Render — website hosting

We do not sell your personal information.

How long we keep information

We keep records for as long as needed to run the salon, support your bookings, and meet legal requirements— often up to seven years for business records. You may request earlier deletion where the law allows.

Keeping your data safe

We use safeguards such as HTTPS and limited access to client data. No online system is perfectly secure, so please avoid sharing sensitive medical details through unsecured channels.

Your rights

You may be able to:

Ask what personal data we hold about you
Request corrections to inaccurate information
Ask us to delete your data (where applicable)
Withdraw consent for optional cookies or marketing
Contact your local privacy authority if you have a concern

Email info@sunshinebraidz.com and we will respond as soon as we reasonably can.

Children

Our website is not aimed at children under 13. We do not knowingly collect their data without parental consent. Please contact us if you believe we have.

Policy updates

We may revise this policy occasionally. The date at the top will change when we do. Continuing to use our site after an update means you accept the revised version.

Contact

Sunshine Braidz
Scarborough, Toronto
info@sunshinebraidz.com · +1(647)-507-5324